Web Site Maintenance Packages

STARTER

$49monthly
  • 24/7 Uptime Monitoring
  • Daily Website Cloud Backups
  • WordPress, Theme, & Plugin Updates
  • Monthly Reports

PROFESSIONAL

$99monthly
  • Unlimited WordPress Jobs
  • 24/7 Uptime Monitoring
  • Daily Website Cloud Backups
  • WordPress, Theme, & Plugin Updates
  • Monthly Reports

ENTERPRISE

$199+monthly
  • Unlimited WordPress Jobs
  • 24/7 Uptime Monitoring
  • Daily Website Cloud Backups
  • WordPress, Theme, & Plugin Updates
  • Monthly Reports
  • SEO Recommendations
  • 1 Free Site Migration
  • eCommerce Site Support

FAQ

Buzzwad support provides unlimited small jobs for your WordPress site each month, we class a small job as a task that can be completed in 30 minutes or under. Typically things like, theme or plugin installations, small tweaks to your site such as updating colors or fonts, resolving plugin clashes, adding new plugins, configuring a slider and so on.

We aim to solve support tickets the same day in 6 hours or less. We work normal business hours Monday to Friday and also monitor support requests at the weekend for urgent tickets. We are adding staff in different timezones as we aim to cover 24/7 support for all timezones eventually.

Yes, at the end of each month we will email you a report containing details of any WordPress core, theme or plugin updates along with other important information related to your website.

If you have a specific project or job that is larger in scope we can provide a custom quote for you outlining the number of hours to complete and estimated cost. We are able to provide all design / development work in relation to WordPress.

Each support plan is for one website, you can signup multiple times and add as many websites as you like.

We include one free site migration with our Enterprise plan to a new host of your choice. Site migrations are charged at $99 for other plans.

Yes, our plans are billed monthly so you can signup for one month of support and end your plan at any time.

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